Providing Flawless Consulting to Our Clients Since 1986

Is your company managing change or is change managing your company?

The Challenge Of Change

Far-sighted leaders recognize that the usual fads and fix-its of re-structuring, right- sizing, BPR, TQM & over-reliance on financial magic bullets were never intended to deal with the consequences of RADICAL CHANGE. OSI specializes in handling the unique challenges of radical change confronting today’s business, government organizations and NGO’s.
Since 1986, OSI has consistently demonstrated its ability to compete with high-profile consulting firms in a cost effective manner. We, at OSI, pride ourselves on providing customized services for each of our clients.

Areas of Consulting Expertise

    • Assess the impact of external change forces on the business’s ability to compete
    • Plot the business on OSI’s proprietary Business Change Cycle™
    • Develop a comprehensive road-map for creating/managing change
    • Identify and develop change leaders
    • Build a consensus for change and implement the change strategy
    • Business strategy implementation
    • In-depth assessment of executive team members capabilities
    • Leadership team coaching to better manage business change
    • Build a strong executive team
    • Succession planning and identification of high-potential leaders for the future
  • Design strategies in response to new marketplace imperatives – building the organization of the future
  • Realignment to strengthen communications, decision-making, action-taking processes
  • Alternative design strategies to support the culture and to improve marketplace interface
  • Develop a human resource strategy that supports business strategy and organization effectiveness
  • Link job design and performance management to operational requirements
  • Succession planning for middle and senior management
  • Proprietary HR audit process
    • Create a change-ready corporate culture
    • Corporate Culture Audit
    • Proprietary corporate culture benchmarking (state of the art)
    • Assess the gap between the corporate culture’s existing characteristics and those required by competitive market conditions
    • Revitalize or redirect the corporate culture to support new strategies and performance requirements
    • Post-shock culture building after a merger or reengineering
    • Building corporate accountability
    • Aligning & integrating internal functions to support business goals
    • Organization Effectiveness Audit
    • Benchmarking standards
    • Building an exceptional customer service organization
  • Building a customer service organization
  • Identifying the necessary qualities & processes for outstanding customer service
  • Instituting a customer service value chain
  • Removing barriers to the customer service value chain
  • Picking the right people for the customer service value chain
  • Identify people related issues
  • Retain & integrate talent
  • Integrate culture and transfer knowledge
  • Build commitment to the new organization
Our consultants are not just experts in our field.
We are experts in process consulting. That ensures:
  • Individualizing around each client’s needs.
  • Reduction in bias.
  • Achieving the best actionable outcomes for the client.
  • Transferring expertise to the client.

Our books & Clients' TESTIMONIALS

OSI's MISSION

OSI is dedicated to engaging in best professional practice on behalf of our clients by deliviering consulting expertise that makes a difference.

Representative consulting

  • Regional Bell Op Co.
  • Intl. 3G Wireless Co.
  • Fortune 500 Printing Co.
  • Healthcare Co.
  • Fortune 500 Wireless Co.
  • Power Generation Co.
  • $400M Communications Equip Co.
  • Intl Paper Manufacturing Co.
  • Defense Contractor
  • $1B Computer Assembly Co.
  • Fortune 500 Pharmaceutical Co.
  • Major Chemical Co.
  • $1.5B Consumer Products
  • Chemical Manufacturing Co.
  • Hospital Management Co.
  • Bell Operating Co.
  • International Hotel Chain
  • Hi-Tech Manufacturing Co.
  • Construction & Engineering Co.
  • Fortune 500 Pharmaceutical Co.
  • Direct Mail Manufacturing Co.
  • Software Development Co.
  • $1B Computer Assembly Co.
  • International Airline
  • Electronics Mfg. Co.
  • Regional Bell Operating Co.
  • Consumer Products Co.
  • Construction & Engineering Co.
  • Communications Equipment Co.
  • Hi-Tech Manufacturing Co.
  • Environmental Engineering Co.
  • Bio-pharmaceutical Co.
  • Intl Port Authority
  • Wireless Communications Co.
  • Software Development Co.
  • Electric Power Generation Co.
  • Bell Operating Co.
  • Security Technology Co.
  • Fortune 500 Consumer Products Co.
  • Investment Bank
  • Software Development Firm
  • Intl. Government Agency
  • Regional Bank
  • World class Motorcycle Mfg. Co.
  • 5 Regional Bell Operating Cos.
  • Regional Bank
  • Intl. Software Development Co.
  • International Printing Co.
  • Industry Leading E-Commerce Co.
  • International Hotel Chain
  • $2.5B Telecom Co.
  • Electronics Mfg. Co.
  • Major Teaching Hospital
  • International Consumer Products Co.
  • Computer Assembly & Sales Co.
  • Bell Telecom Co.
  • Consumer Products Co.
  • Hi-Tech Manufacturing Co.
  • ower Generation Co.
  • Major Teaching Hospital
  • Diagnostic Equipment Co.
  • Major Telecom Co.
  • Fortune 500 Telecom Co.
  • Regional Bank
  • Federal Regulatory Agency
  • International Airline
  • Regional Bell Operating Co.
  • Computer Assembly & Sales Co.
  • Consumer Products Co.
  • International Airline
  • Intl Consumer Products Co.
  • Power Generation Co.
  • Software Development Co.
  • Communications Equipment Co.
  • IT Products Co.
  • Auto Part Mfg. Co.
  • Chain of Medical Clinics
  • Metals Fabricating Co.
  • Diagnostic Equipment Co.