Welcome to OSI Consulting!

"No great improvements in the lot of mankind are possible, until a great change takes place in the fundamental constitution of their modes of thought."

--- John Mill ---

WHAT PEOPLE ARE SAYING ABOUT THE BOOK

"Jerry Want demonstrates -with no holds barred, real world examples- how ignoring the importance of a company's culture can lead to the demise of even the mightiest enterprise. His hierarchy of corporate cultures provides a helpful guide for assessing and transforming a company's culture."
--Jeffrey L. Bleustein, Ph.D. Chairman & CEO (Ret.), Harley-Davidson Motor Inc.

Dr. Jerry Want provides keen insights as to how management and boards of directors can deal with the culture of the enterprises they serve. This book should be required reading for executives and stakeholders."
--George Vojta, Chairman, E Standards Forum; Vice Chairman (Ret), Bankers Trust

The human side of business continues to confound even the best of corporations. Cultures must change as the business model changes. Dr. Want's newest book provides useful insights and strategies for transforming any business culture into a winning business culture."
--James Walker, Ph.D, President, The Walker Group Founder -The Human Resource Planning Society

At last, a real world perspective on the vital issue of corporate culture with solid recommendations for transforming underperforming and flawed business cultures into high performing cultures that will drive corporate success. No one understands the issue better than Jerry Want."
--Howard Levin, President and Chief Executive Officer (Ret). Digicon Electronics

Far-sighted leaders recognize that the usual fads and fix-its of re-structuring, right- sizing, BPR, TQM & over-reliance on financial magic bullets were never intended to deal with the consequences of RADICAL CHANGE.

OSI specializes in handling the unique challenges of radical change confronting today's business, government organizations and NGO's.

Since 1986, OSI has consistently demonstrated its ability to compete with high-profile consulting firms in a cost effective manner. We, at OSI, pride ourselves on providing customized services for each of our clients. Learn more about the OSI difference »

Change Strategy Consulting
- Assess the impact of external change forces on the business's ability to compete
- Plot the business on OSI's proprietary Business Change Cycle™
- Develop a comprehensive road-map for creating/managing change
- Identify and develop change leaders
- Build a consensus for change and implement the change strategy
- Business strategy implementation
Corporate Culture Building For Performance
- Create a change-ready corporate culture
- Corporate Culture Audit
- Proprietary corporate culture benchmarking (state of the art)
- Assess the gap between the corporate culture's existing characteristics and those required by competitive market conditions
- Revitalize or redirect the corporate culture to support new strategies and performance requirements
- Post-shock culture building after a merger or reengineering
- Building corporate accountability
Executive Team Development
- In-depth assessment of executive team members capabilities
- Leadership team coaching to better manage business change
- Build a strong executive team
- Succession planning and identification of high-potential leaders for the future
Organization Effectiveness
- Aligning & integrating internal functions to support business goals
- Organization Effectiveness Audit
- Benchmarking standards
- Building an exceptional customer service organization
Strategic Organization Design
- Design strategies in response to new marketplace imperatives - building the organization of the future
- Realignment to strengthen communications, decision-making, action-taking processes
- Alternative design strategies to support the culture and to improve marketplace interface
Customer Service Operations
- Building a customer service organization
- Identifying the necessary qualities & processes for outstanding customer service
- Instituting a customer service value chain
- Removing barriers to the customer service value chain
- Picking the right people for the customer service value chain
Human Resource Strategy
- Develop a human resource strategy that supports business strategy and organization effectiveness
- Link job design and performance management to operational requirements
- Succession planning for middle and senior management
- Proprietary HR audit process
Turnaround Management & Business Strategy
- Redirecting the business to ensure long-term success
- Developing a new business model for a changing marketplace
- Building internal strengths to support performance
- Replacement management during periods of major change or crisis
Post Merger Integration
- Identify people related issues
- Retain & integrate talent
- Integrate culture and transfer knowledge
- Build commitment to the new organization

WHAT PEOPLE ARE SAYING ABOUT THE BOOK

"In today’s business world, companies and entire industries are facing dramatic change which has led to an unprecedented level of corporate and industry failure. Companies and their CEOs need to understand how these change forces will impact their businesses. Jerry Want’s Saving the Company provides needed insight and direction for building high performing enterprises required for the age of radical change."
--Richard Teerlink, Chief Executive Officer (Ret.), Harley-Davidson Motor Company

"In a period of unprecedented change and outright chaos in the business world, Jerry Want brings a dead on perspective of how to manage those change forces and how to build high performing business organizations- business cultures-as the only true strategy for managing change. A must read for CEOs and other decision makers."
--Howard Levins, Former Chief Executive Officer, Digicon Electronics

"In today’s radically changed business climate, corporate culture has become the critical difference between failure and long-term success. Jerry Want provides keen insights for understanding and building ethical and performance driven business cultures."
--James M. Coblin, Former Vice President of Human Resources, Nucor Corp.

"Dr Jerry Want’s Saving the Company clearly illustrates how even the most successful of companies can fail as well as what to do to prevent failure. His unique Hierarchy of Performance, shows the importance of maintaining higher performing, business cultures in today’s fast paced business climate."
--Trey Gardner, Chief Executive Officer, Green Geeks, Inc

Former IBM CEO Lou Gerstner on Corporate Culture:

Charlie Rose: What is the most important thing that CEO's can do to ensure the success of their business?

Lou Gerstner: CEO's need to recognize that corporate culture is not just one thing they have to attend to, it's EVERYTHING they do.